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TERMS & CONDITIONS
CANCELLATION POLICY
COURSES
Free cancellations are possible up to 48 hours before the course starts. For cancellations made later, the full course fee will be charged.
Cancellations are only valid if made through the booking system on our website. Unfortunately, cancellations via WhatsApp, SMS, Instagram, or email cannot be accepted.
If you do not cancel via the booking system and you do not show up for the course, a no-show fee will be charged.
WORKSHOP
Free cancellation is not possible after booking.
In case of no-show, the full price will be charged.
If you are unable to attend, you must arrange for a replacement yourself – the studio will not issue a refund.
If you do not cancel via the booking system and you do not show up for the workshop, a no-show fee will be charged.
BOOKING REGULATIONS
Es erfolgen alle Buchungen ausschließlich über unser integriertes Buchungstool auf der Website.
Die Anmeldung zu Kursen, Workshops und Events erfolgt selbstständig über die Plattform.
Eine Buchung gilt als verbindlich, sobald sie im System bezahlt & abgeschlossen wurde.
Stornierungen sind ebenfalls nur über das Buchungssystem möglich.
Stornierungsanfragen per Instagram, WhatsApp oder E-Mail können leider nicht berücksichtigt werden.
Bitte stellt sicher, dass ihr euch rechtzeitig über das Buchungssystem anmeldet und die jeweiligen Buchungs- und Stornierungsbedingungen des gebuchten Angebots beachtet.
Bei weiteren Fragen stehe ich euch gerne zur Verfügung.
payment
Payment is made directly at the time of booking.
If you cancel a course in due time, the ticket will be credited to your customer account and can be used for a future booking.
A refund of the amount already paid is not possible.
Validity of the tickets
A ticket's validity generally begins with the first booking. The specific validity period depends on the ticket and is stated in the respective ticket description.
If a ticket is not used for the first time within 6 months of purchase, it expires automatically.
Please note: The validity period cannot be extended.
General information about each course
Please do not apply cream on the day of training and the day before, otherwise you won't have a grip.
Always train without jewelry
For the warm-up, wear comfortable sportswear.
- For pole training, wear short sports shorts and a sports bra; beginners can also wear a top if they feel uncomfortable. For difficult moves, we need the support that a top doesn't provide.
Bring your own drinks - glass bottles are prohibited as they could break / only plastic or metal containers are allowed.
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